IBCS® Certified Analyst/Professional
Ponedjeljak, 23.11.2026. - Utorak, 24.11.2026.
Zagreb
Utorak, 17.11.2026.
ISO 24896 Foundation and IBCS® Composition of Compelling Reports
Edukacija će se izvoditi na hrvatskom jeziku.
This workshop is precondition for attaining the IBCS® Certified Consultant certificate.
What makes reports, presentations, and dashboards faster and better understandable?
Learn the difference between reporting designed to support analysis and reporting intended to communicate messages.
Both require consistent ISO 24896 notation and compelling composition, which can be achieved by applying the SUCCESS formula of IBCS.
With numerous examples and hands-on exercises, we prepare you for practical application.
Optional online-test and IBCS Certified Analyst/Professional certificate
Certified program for certification IBCS® Certified Analyst/Professional.
Program duration:
The program consists of two workshops: 23.11. - 24.11.2026.
The main objective is presenting universal design standards for reports and presentations that will help participants report and present more effectively – with numerous before-and-after examples taken from actual practice. Find out why large corporations including SAP and PHILIPS have successfully standardized their reporting with the SUCCESS formula of the International Business Communication Standards (IBCS®).
Conditions:
The attendance fee includes training materials, lunch and refreshments during breaks. Number of places on this workshop is limited.
Program:
08:30 Reception and distribution of materials
09:00 Introduction: The basics of business communication
- Reports and dashboards: Analysis or message conveyance?
- Decision support by Artificial Intelligence
- Notation, composition and the SUCCESS formula of IBCS
10:30 Coffee break
11:00 Use a standard notation
- ISO 24896 notation for business reporting
11:30 SIMPLIFY: Avoid clutter
- Avoid noise and redundancies
- Exercise: Simplify a table
12:30 Lunch break
13:30 UNIFY: Apply semantic notation
- Unify terminology and visualization
- Exercise: Create a chart in semantic notation
14:30 CHECK: Ensure visual integrity
- Check proper scaling
- Exercise: Scale an indexed line chart
15:00 Coffee break
15:30 Apply ISO 24896 notation for business reporting
- Create Mindmaps for SIMPLIFY, UNIFY and CHECK
- Group exercise: Create a chart in ISO 24896 notation
- Why you need a notation manual and what it should include
- Support from ISO 24896-compliant software and templates
16:00 Summary
- Next steps
16:30 End of day 1
08:30 Reception and distribution of materials
09:00 Compose compelling reporting
- Storytelling based on a consistent notation
09:30 SAY: Convey a message
- Detect, explain, or suggest
10:00 STRUCTURE: Organize content
- Use homogeneous, non-overlapping and exhaustive elements
10:30 Coffee break
11:00 EXPRESS: Choose proper visualization
- Use correct chart type
11:45 CONDENSE: Increase information density
- Add data, components, and visuals
12:30 Lunch break
13:30 Group exercise: Compose a compelling report
- Mindmaps for SAY, STRUCTURE, EXPRESS, and CONDENSE
- Case studies in financial and human resources reporting
15:00 Coffee break
15:30 Group exercise: Compose a compelling report
- Presentation of the results
16:00 Closing discussion and next steps
- Company-wide improvement in composition and storytelling
- Data Governance and Artificial Intelligence in reporting
- Preview of IBCS® Certified Analyst exam
17:00 End of day 2
Dr. Mladen Meter is a consultant and managing director of Business effectiveness Ltd. for business consulting in the field of controlling, finance, management, accounting, internal audit and business information systems (ERP/SAP).
He has extensive experience in management positions in international companies (Kaufland, Generali, Basler) and is currently working independently and with renowned foreign partners on numerous projects in Croatia and abroad.
He received his Master's degree in 2005 from the Faculty of Economics in Zagreb, in 2006 he finished Controlling Stufenprogramm at Austrian Controller-Institut in Vienna and passed the examination for the Certified Controller. In 2012 he attained his PhD from the Faculty of Economics in Split.
He also studied at Harvard Business School, IEDC Bled School of Management, and Horváth Academy in Germany. He is internationally certified HICHERT®IBCS consultant and trainer, certified partner for IBCS certified solutions for management reports and presentations.
He is a certified internal auditor for banks, financial institutions and information systems and is a member of consultants network of certified consultants of HAMAG for areas: business planning, finance, organization and business management. He is European Bank for Reconstruction and Development - EBRD's consultant.
He has been a senior lecturer at the AACSB accredited business school for a number of years, and has lectured in Germany at ESB Business School in Reutlingen and at CBS International Business School in Mainz. He also frequently teaches on open and in-house education in Croatia and abroad.
,,Radionica je za preporuku jer na moderan i prihvatljiv način pomaže u izradi menadžerskih izvještaja.''
Ivica Milardović, direktor
Dentum d.o.o.
,,Radionica je nadmašila očekivanja i podigla ljestvicu kvalitete kroz izuzetno dobro pripremljenog predavača koji je koristio puno primjera i alata kako bi objasnio poslovnu komunikaciju i u širem smislu.''
Dijana Penava, voditeljica marketinga i prodaje
Dentum d.o.o.
"Radionica za preporučiti. Sva teoretska znanja su potkrijepljena praktičnim dijelom. Uz sadržaje koji su vezani za temu radionice mogu se čuti i razne dodatne informacije."
Boris Šmudla, Rukovoditelj odjela
Odašiljači i veze d.o.o.
"Dinamična, korisna i edukativna radionica. Za svaku preporuku za nadopunu excel znanja i svladavanje novih vještina."
Lana Čop, Voditelj financija i kontrolinga
Panturist d.d.
"Radionicu bi apsolutno preporučio jer je vrlo dinamična i bazira se na praktičnom dijelu, a ne suhoparnim podatcima."
Marijan Pavić, Rukovoditelj odjela
Odašiljači i veze d.o.o.
"Izuzetno korisna radionica za svakog u modernom menađžmentu"
Zoran Kovačević, direktor odjela razvoja
"Odličan predavač koji uvijek ima zanimljivu temu i način prezentiranja. Preporučujem radionicu svima."
Višnja Komnenić, direktorica sektora za internu reviziju
HEP d.d.
"Radionica Profesionalni izvještaji i prezentacije je bila odlična. Predavač je zaista stručan i primjetno je da mnogo zna o temi.
Stvari su primjenjive u praksi. Potrudit ću se da usvojeno znanje primjenim u praksi."
Kanita Gačanović, Asistent logistike
dm drogerie markt d.o.o. Sarajevo
„Sve preporuke za predavača i koncept radionice. Kao tehnički konzultant, dobio sam vrijedno znanje koje ću koristiti u radu.”
Luka Burić, Tehnički konzultant, Farseer
„Tople preporuke za radionicu. Iznimno je pomogla produbiti znanje i vještine vezane za izvještavanje.”
Miro Osmakčić, Product Manager, Farseer
„Sve preporuke, odličan sadržaj, izvedba i predavač.”
Vladimir Mijatović, Product Support Specialist, Farseer
„Zanimljivo i poučno.”
Martina Pranjić, Senior Content Manager, Farseer
„Preporučam svakom tko radi s financijskim podacima i želi ih prikazati na razumljiv i standardiziran način. Ova radionica će vam proširiti način razmišljanja o izvještavanju.”
Roko Grgić, Tehnički konzultant, Farseer
„Mislim da se u jako malo vremena pokrije dosta dubinskih stvari o kontrolingu i izvještavanju u financijama. Također, Mladen Meter je izniman profesionalac sa zavidnim akademskim i primjenjivim iskustvom u struci.”
Luka Mijatović, Tehnički konzultant, Farseer
„Radionica je ispunila moja očekivanja i Mladen je ugodan i stručan kao predavač”
Matija Gorišek, Director Management Consulting, Forvis Mazars
„Struktira i sadržaj su iznimno dobri.”
Silvija Škrtić, Supervizor, Forvis Mazars